Structured IT support for growing businesses

IT Support that
actually works.

No more WhatsApp messages to random IT guys. BhimaTech gives your company structured IT support — every issue tracked, every device managed, every resolution recorded.

Get IT Support See our services
100%
Ticket-based tracking
<4h
First response time
L1→L3
Structured support levels
0₹
Setup fee
What we do

Three services. One IT partner.

Everything your company needs to run IT properly without hiring a full internal team.

💻

Remote IT Support

Every IT problem becomes a ticket. Raised by email or portal. Tracked end-to-end. Resolved remotely by our engineers.

Ticket-basedL1/L2/L3Remote resolveSLA tracked
✓ Email a problem — ticket auto-created
✓ Login to portal — raise ticket directly
✓ Full issue history and resolution records
✓ Monthly IT health reports
Revenue modelMonthly retainer
👨

IT Manpower Supply

Need a dedicated IT engineer at your office? We recruit, screen, and place verified IT professionals fast.

Dedicated resourcePre-screenedFast placement
✓ L1 / L2 / Network / Asset profiles
✓ Background and technical verified
✓ Replacement within 7 days if needed
✓ Zero poaching protection clause
Revenue modelMonthly margin per person
📦

IT Asset Management

Know exactly what devices your company owns, who is using them, and their full history — all in your portal.

Device trackingLifecycle viewAddon service
✓ Laptops, desktops, peripherals tracked
✓ Per-device issue history
✓ Employee-to-device assignment
✓ Procurement tracking
Revenue modelPart of retainer
The process

How IT support works with BhimaTech

1
Sign up
We onboard your company and give you portal login credentials.
2
Raise ticket
Employee emails us or logs into the portal to raise a ticket.
3
Assigned
Our engineer picks it up and contacts the employee within SLA.
4
Remote fix
Engineer connects remotely with permission and resolves the issue.
5
Closed
Issue documented. History saved. Monthly report generated.
Why BhimaTech

IT support the way it should be

Most small companies still manage IT through WhatsApp and phone calls. We bring structure, accountability, and visibility.

AreaRandom IT PersonBhimaTech
Issue trackingWhatsApp / callsTicket system
HistoryNo recordsFull history
Device recordsNoneAsset portal
Response timeWhenever freeSLA guaranteed
ReportsNoneMonthly report
SecurityUnknownSigned NDA + logs
🔐
Secure by design
HTTPS encrypted portal. Each company sees only their own data. Every engineer action is logged.
📊
Full visibility
Know how many issues happened, how fast resolved, and which device causes the most problems.
⚡
Fast response
Under 4 hours for L1 issues. Priority tickets handled even faster. No more waiting for callbacks.
📝
Signed agreement
We sign an NDA and service agreement before touching anything. Your data is protected by contract.
📈
Scales with you
5 employees or 500 — our system handles it. Add manpower or asset management when needed.
🌎
Affordable pricing
Built for startups and SMBs. Pay per machine, not per incident. No enterprise price tags.
Pricing

Simple, honest pricing

One rule: $5 per machine per month. No hidden fees. No long contracts. Pay only for what you have.

Calculate your monthly cost
Drag the slider to match your company size and see your exact price instantly.
Number of machines 20
Plan tier
Machines
20
devices tracked
Monthly USD
$140
per month
Monthly INR
₹11,620
approx at 83/USD
Annual USD
$1,680
full year
All machines covered: laptops, desktops, servers, and workstations. Each machine gets full ticket history, asset tracking, and remote support included.
Starter
$5 / machine / mo
Approx ₹415 per machine per month
10 machines = $50/mo  |  50 machines = $250/mo
For startups and small teams with up to 20 machines. Structured IT support from day one.
✓ Remote IT support L1
✓ Up to 15 tickets per month
✓ Client ticket portal
✓ Email to ticket
✓ 8 hour response SLA
Get started
Most Popular
Growth
$7 / machine / mo
Approx ₹581 per machine per month
10 machines = $70/mo  |  50 machines = $350/mo
For growing companies with 20 to 100+ machines needing full L1 and L2 support.
✓ Remote IT support L1 and L2
✓ Unlimited tickets
✓ Full IT asset management
✓ Priority ticket queue
✓ 4 hour response SLA
✓ Monthly IT report
Get started
Manpower
Custom pricing
Quoted based on profiles needed
Typically ₹25,000 to ₹40,000 per engineer per month
Dedicated IT engineers placed at your office. Pre-screened, background verified, ready to deploy.
✓ L1 / L2 / Network profiles
✓ Background verified
✓ 48 to 72 hour placement
✓ 7-day replacement guarantee
✓ Zero poaching protection
Talk to us
What companies actually pay

Growth plan at $7 per machine per month

Company sizeMachinesMonthly USDMonthly INR approxAnnual USD
Small startup10 machines$70₹5,810$840
Growing team25 machines$175₹14,525$2,100
Mid-size company50 machines$350₹29,050$4,200
Large team70 machines$490₹40,670$5,880
Enterprise100 machines$700₹58,100$8,400
200 machines$1,400₹1,16,200$16,800
Payment methods

Pay securely via bank transfer or NEFT. Invoice provided after every payment.

🏢
Bank Transfer / NEFT
Contact us at helpdesk@bhimatechsupport.in for our bank details and GST invoice.
🌎
International USD
Wire transfer or Wise.com for USD payments from outside India. Contact us for details.
After payment, email your transaction ID to helpdesk@bhimatechsupport.in — we will activate your portal account within 4 business hours and send your login credentials directly.

Billing terms and what is included

✓ Monthly billing cycle — invoice sent on the 1st of every month
✓ Machine count confirmed at start of each month — add or remove any time
✓ No setup fee — onboarding is free regardless of plan size
✓ Cancel any time — 30 days notice required, zero penalty
✓ Signed NDA and service agreement before access is granted
✓ GST invoice provided on request
✓ Each company gets a completely separate login — your data is never visible to other clients
✓ Employee user accounts are free — you only pay per machine, not per user
Get in touch

Start your IT support journey today

Fill the form or email us directly. We respond within 24 hours.

✉
Email us
helpdesk@bhimatechsupport.in
📍
Based in
Hyderabad, Telangana, India
🌐
Website
bhimatechsupport.in
⏰
Support hours
Mon to Fri, 9:00 AM to 6:00 PM IST
Have an IT issue right now?
Send an email to helpdesk@bhimatechsupport.in — a support ticket will be created automatically and our team will be notified.
Send us a message
Message sent! We will reply within 24 hours.
Something went wrong. Please email helpdesk@bhimatechsupport.in directly.
✉